Privacy Policy

Independent Cycle Training UK’s privacy policy outlines the data we gather from individuals who engage with us, how we use this information, and the security protocols in place to protect personal data.

We are committed to protecting your privacy. When using our website, if we request you to provide information by which you can be identified, it will be used only in accordance with this privacy statement.

Our privacy policy may undergo periodic updates, and we encourage you to check this page from time to time to ensure your continued satisfaction with any modifications.

Information we may collect and retain:

Name
Contact information (email addresses and phone numbers)
Address
Preferences and interests relevant to cycling
Age
Sex
Employment status
Qualifications
Employer details
Ethnicity
Follow-up preferences
Driving licence details or other proof of identity
Any additional information required by funders for specific projects

Use of Gathered Information

We gather this information to understand your requirements and provide the best service we can, including:

Internal record-keeping: For instance, using collected contact details to send reminders via email or SMS for course bookings.
Periodic promotional emails regarding new services, special offers, or other information we deem relevant.
Conducting occasional market research via email, phone, or post.
Customising your website browsing experience based on declared interests or preferences.
Sharing information with funding partners for evaluation purposes; they may contact you directly to solicit feedback on the services we provide.
Passing on information to awarding or qualification bodies.

Security Measures

Your information is securely stored. To prevent unauthorised access or disclosure, we’ve implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the data collected online.

We keep your data for no longer than is required by funding bodies or by law. We will then dispose of your information securely.

Cookie Usage

Cookies, small files placed on your computer’s hard drive, enhance your web experience by allowing websites to tailor their operations to your preferences. We use traffic log cookies for statistical analysis to improve our website and cater to customer needs. Rest assured, this data is used solely for analytical purposes and is promptly removed from the system.

Controlling Your Personal Information

You have the option to restrict the collection or use of your personal information by:

Indicating your preference in forms on the website regarding direct marketing.
Changing your mind about previous consent for direct marketing by deleting your account.
Exercising your right to have your personal data erased under certain circumstances, as outlined in our policy.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

We do not sell, distribute, or lease your personal information to third parties without your consent or unless required by law. You can request details of the personal information we hold about you by contacting Independent Cycle Training UK CIC at the address provided above.